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Quality Guarantee

Returns & Refund Policy

1. B2B Wholesale Return Eligibility

TrendDorado operates on low manufacturing margins to provide the best wholesale pricing in Bangladesh. Returns are accepted under the following verified conditions within 7 calendar days of receiving your parcel:

  • Garments with visible fabric knitting defects, holes, or dye stains.
  • Incorrect product, size, or color received compared to your invoice.
  • Defective stitching, broken zippers, or missing buttons.

2. Return Process

To initiate a return or replacement lot, contact our wholesale desk via WhatsApp at +880 1711 000000 or submit a request via our Contact page with clear photos of the defect and your invoice reference.

3. Replacement & Refunds

Upon return parcel verification at our Uttara facility, we offer immediate replacement item dispatch or refund via bKash/Nagad/Bank within 2 business days.